The Guest Journey at CarStore
Meet your hosts
Upon arrival at the CarStore you will be greeted at the door by our CarStore hosts. A friendly bunch, that will get you started on your road to car shopping nirvana. You’ll also receive a lanyard with details about the CarStore and a map detailing the CarStore layout.
Browse our cars
Walking into the CarStore you’ll see clearly defined paths leading you to each section of cars. We’ve split our vehicles into 6 sections; Super Minis, Family Cars, Large Family Cars, MPV & Estate, 4x4s, Sports & Prestige.
Meet your sales advisor
Whilst you’re checking out our cars, one of our talented sales advisors will come and introduce themselves. They will talk you through all aspects of the car using tablet computers to get live deal information.
Agree a deal
The Sales advisor will then take you to the Consultation Area the tablet PC is docked and all your information is transferred to their desk. You can then work out a financial deal that suits you.
Once all the details have been confirmed, it’s time to organise when you’ll pick up the car. Unlike most car dealers, the CarStore will deliver the majority of car handover’s on the same day.
Handover Aka. the big day!
When the time comes, you’ll arrive at the Handover Bay, where a series of surprises lead up to the big reveal of your new car; each one adding something personal and special to your CarStore experience.